These terms apply when you order from Properly Holiday. By placing an order, you agree to them. If anything here is unclear, please email us at johnpalmerpayne@gmail.com before you order.
About us
Properly Holiday is run by John Palmer Payne LLC. Everything we sell is handmade to order in Fort Lauderdale, Florida.
Ordering and payment
Orders are paid at checkout. We accept PayPal, Venmo, Pay Later, and cards via WooCommerce. All prices are in US dollars (USD).
Handmade products
Every piece is handmade to order, using natural materials, so each piece may vary slightly from the photos. Those small variations are part of its handmade character.
Prices and errors
Prices are in US dollars (USD). If we find an error in a price or product description, we may correct it, and we will contact you if it affects your order.
Pickup, delivery, and shipping
Pickup, local delivery, and shipping are described on our Shipping Policy page.
Refunds and returns
Refunds and returns are described on our Refund and Returns Policy page. Custom name plaques are final sale once you have approved the exact spelling in writing.
Contact us
Properly Holiday, handmade to order in Fort Lauderdale, Florida, by John Palmer Payne LLC. Email: johnpalmerpayne@gmail.com.